About Us

Community First Responders (CFR’s) are volunteers, who respond to emergency 999 calls for the ambulance service.

We are trained to a nationally recognised level by the ambulance service and deliver basic life support and defibrillation to patients in cardiac arrest. As well as other treatment including oxygen administration for various emergency situations prior to the arrival of the nearest available ambulance resource.

Formed in 2010 we have been a Registered Charity since 3rd January 2014 and cover Cannock, Burntwood, Chasetown, Chase Terrace, Norton Canes, Great Wyrley, Cheslyn Hay and surrounding areas. Currently the group consists of: 4 Trustees – Chairperson, Coordinator, Treasurer and IT & Communications Officer. 3 of the Trustees are also Responders, 9 Responders, a Business Liaison Officer and 4 Fundraising volunteers.

We are totally reliant on donations and grants together with our own fundraising to keep us on the road. This includes purchasing and maintaining both of our Response Vehicles, buying uniforms and other equipment.

What do we do

 Responders are ‘called out’ by the West Midlands Ambulance Service if they can reach a life threatening situation quicker than an Ambulance Crew. Community First Responders normally cover an area approximately seven minutes travelling time from their home or work place responding to:

Cardiac arrests
Heart attacks
Diabetic emergencies
Traumatic emergencies

West Midlands Ambulance Service identified the need for a community-based Emergency Response Service and the responders have had to undertake an Intensive training course and successfully complete examinations, including practical scenario-based assessments in the community before they are considered competent to support West Midlands Ambulance Service.

In order to offer the best possible care, the responders attend annual updates, training is regularly audited, and they are required to be clinical active for a minimum of 16 hours per month.

The Ambulance Service does not financially support the CFR programme their commitment is demonstrated in the continual training they provide ensuring clinical safety. Therefore, it falls to the team to financially support the day-today operational aspects of the group including raising funds.

All our volunteers are extremely committed, working full time and responding in their spare time and, on top of this, they regularly organise and support fundraising activities and provide free CPR and Defibrillator awareness sessions in their local communities including schools.


Support us via Total Giving:
Total Giving

Alternatively If you or your business could help support us and allow the charity to continue it’s positive work in the community…