Welcome to Burntwood & Cannock Chase Community First Responders

Community First Responders (CFR’s) are volunteers, who respond to emergency 999 calls for the ambulance service.

We are trained to a nationally recognised level by the ambulance service and deliver basic life support and defibrillation to patients in cardiac arrest. As well as other treatment including oxygen administration for various emergency situations prior to the arrival of the nearest available ambulance resource.

Responders are ‘called out’ by West Midlands Ambulance Service if they can reach a life threatening situation quicker than an Ambulance Crew. Community First Responders normally cover an area approximately seven minutes travelling time from their home or work place responding to:

Cardiac arrests
Heart attacks
Diabetic emergencies
Traumatic emergencies

Queens Award

In 2018 the Group’s activities were recognised when they were presented with The Queen’s Award for Voluntary Service.

The Queen’s Award for Voluntary Service is the highest award given to local volunteer groups across the UK to recognise outstanding work done in their own communities.

We are extremely honoured and proud to be awarded this accolade.

Join Us

There are many ways to help support the Burntwood & Cannock Chase Community First Responders and we would be grateful of anything you can offer.

Here are just a few ways:

If you would like to join us or help us in any way we’d love to hear from you.


Support us via Total Giving:
Total Giving

Alternatively If you or your business could help support us and allow the charity to continue it’s positive work in the community…

Did You Know...

  • Did you know...

    In 2016 to 2017 we attended 1543 calls.
  • Did you know...

    In April 2017 to April 2018 we attended 1350 call.​
  • Did you know...

    In 2017 to 2018 our volunteers gave 4676 duty hours to the community.
  • Did you know...

    In 2019 to 2020 we attended 382 999 calls.

  • Did You Know...

    in 2020 to 2022 in the height of the pandemic we responded to 103 999 calls.

  • Did You Know...

    During the COVID 19 pandemic we also provided assistance to those in isolation by helping collect their shopping and other important items.

  • Did you know...

    Our group is the busiest scheme within the West Midlands Ambulance Service.​

  • Did You Know...

    Since 2020 our volunteers have given 1400 duty hours to the community.

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